Unopened parts can be returned within a certain period of time after purchase. Please refer to our return and Exchange policy for details.

Accessories usually come with a limited warranty period, depending on the type of accessory and company policy.

You can find an accessory store on our official website, or contact customer service to place an order.

Repaired products will continue to be covered by the remaining warranty period based on the original purchase date, or an additional warranty period based on the repaired part.

The repair time depends on the type of fault and the replacement parts required. Under normal circumstances, the maintenance cycle is 7-14 working days.

You can submit a warranty application through our official website, or contact customer service directly. Please provide product serial number and proof of purchase.

Our products come with a limited warranty of at least one year. For specific warranty terms, please refer to the product warranty card or warranty policy.

The goods must be left in the condition in which they were sold, including packaging, accessories, instructions, etc. The goods must not be damaged, worn or tampered with.

You can consult the user manual that comes with the product, or download an electronic version on our official website. In addition, we also have online customer service and telephone support.